Description
xA gentle low-pH foaming cleanser infused with Ulleungdo deep sea water to purify, hydrate, and soothe sensitive skin. Enriched with panthenol, allantoin, and ceramides, it removes impurities while strengthening the skin barrier—leaving skin clean, soft, and balanced without tightness or dryness.
Key Benefits:
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Deep Sea Water: Rich in minerals to hydrate and restore skin balance
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Ceramides + Panthenol: Reinforce the barrier and prevent moisture loss
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Allantoin: Soothes redness and calms irritation
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Low-pH Formula: Cleanses without disrupting the skin’s natural balance
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Creamy Lather: Gently removes dirt, oil, and makeup residue
Ideal For:
Sensitive, dry, or acne-prone skin seeking a thorough yet nourishing daily cleanse.
Shipping & Return
xShipping Policy – Luut
Kia ora, and thanks for shopping with Luut! We want to make sure your order gets to you quickly and safely. Here’s everything you need to know about our shipping process.
Processing Times
Orders are processed within 1–2 business days. You’ll receive a confirmation email with tracking details once your order has been dispatched. Please note: orders placed on weekends or public holidays will be processed the next business day.
Shipping
Within New Zealand Standard delivery time is 1–3 business days after dispatch. Rural addresses may take an extra 2–3 days. We ship using trusted courier partners and all parcels include tracking.
Shipping Costs
Standard shipping: Flat rate starts at $7 NZD. Rural delivery may incur an extra fee.
International Shipping
Currently, Luut ships within New Zealand only.
Order Issues
If your parcel hasn’t arrived within the expected timeframe, please contact us at info@luut.co.nz with your order number. We are not responsible for delays caused by courier services, but we’ll do our best to help track and resolve issues.
Incorrect Address
Please double-check your shipping details at checkout. Luut cannot be held responsible for parcels sent to an incorrect address provided by the customer.
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