Description
xA luxurious cleansing balm that melts away makeup, sunscreen, and impurities while soothing and hydrating the skin. Its unique balm-to-oil-to-milk texture dissolves even waterproof formulas without stripping or irritation, leaving skin clean, soft, and balanced. Infused with natural botanicals and free of harsh additives.
Key Benefits:
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Effortless Makeup Removal: Dissolves heavy makeup and sunscreen without tugging
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Balm-to-Oil-to-Milk Transformation: Rinses completely with no greasy residue
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Soothing Botanicals: Shea butter, coconut oil, and citrus herbs hydrate and calm skin
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Gentle for Sensitive Skin: Fragrance-free, paraben-free, and non-irritating
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Hygienic Packaging: Includes a spatula for mess-free application
Ideal For:
All skin types, especially sensitive or dry skin seeking a thorough yet gentle first cleanse.
Shipping & Return
xShipping Policy – Luut
Kia ora, and thanks for shopping with Luut! We want to make sure your order gets to you quickly and safely. Here’s everything you need to know about our shipping process.
Processing Times
Orders are processed within 1–2 business days. You’ll receive a confirmation email with tracking details once your order has been dispatched. Please note: orders placed on weekends or public holidays will be processed the next business day.
Shipping
Within New Zealand Standard delivery time is 1–3 business days after dispatch. Rural addresses may take an extra 2–3 days. We ship using trusted courier partners and all parcels include tracking.
Shipping Costs
Standard shipping: Flat rate starts at $7 NZD. Rural delivery may incur an extra fee.
International Shipping
Currently, Luut ships within New Zealand only.
Order Issues
If your parcel hasn’t arrived within the expected timeframe, please contact us at info@luut.co.nz with your order number. We are not responsible for delays caused by courier services, but we’ll do our best to help track and resolve issues.
Incorrect Address
Please double-check your shipping details at checkout. Luut cannot be held responsible for parcels sent to an incorrect address provided by the customer.
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