Description
xA luxurious, spa-like cleansing balm that transforms from a soft sorbet texture into a silky oil to melt away makeup, sunscreen, and impurities without stripping the skin. Enriched with nourishing botanical oils like macadamia and sunflower, it soothes and hydrates while cleansingāleaving skin refreshed, balanced, and residue-free. Ideal for sensitive and dry skin types.
Key Benefits:
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Effortless Makeup Removal: Dissolves even stubborn makeup and sunscreen gently
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Balm-to-Oil Texture: Glides smoothly and rinses clean without film or tightness
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Nourishing Botanicals: Macadamia and sunflower oils hydrate and soothe the skin
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Sensitive Skin Safe: Free from parabens, mineral oil, and artificial fragrance
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Perfect for Double Cleansing: Leaves skin prepped for a second cleanser
Ideal For:
All skin types, especially sensitive, dry, or dehydrated skin seeking a gentle yet effective first cleanse.
Shipping & Return
xShipping Policy ā Luut
Kia ora, and thanks for shopping with Luut! We want to make sure your order gets to you quickly and safely. Hereās everything you need to know about our shipping process.
Processing Times
Orders are processed within 1ā2 business days. Youāll receive a confirmation email with tracking details once your order has been dispatched. Please note: orders placed on weekends or public holidays will be processed the next business day.
Shipping
Within New Zealand Standard delivery time is 1ā3 business days after dispatch. Rural addresses may take an extra 2ā3 days. We ship using trusted courier partners and all parcels include tracking.
Shipping Costs
Standard shipping: Flat rate starts at $7 NZD. Rural delivery may incur an extra fee.
International Shipping
Currently, Luut ships within New Zealand only.
Order Issues
If your parcel hasnāt arrived within the expected timeframe, please contact us at info@luut.co.nz with your order number. We are not responsible for delays caused by courier services, but weāll do our best to help track and resolve issues.
Incorrect Address
Please double-check your shipping details at checkout. Luut cannot be held responsible for parcels sent to an incorrect address provided by the customer.
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