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A gentle yet deeply effective cleanser that soothes sensitive skin while thoroughly clearing away impurities. Enriched with Heartleaf extract and antioxidant-rich quercetinol, this pH-balanced foam cleanses without stripping—leaving skin calm, clean, and comfortably refreshed.
Key Benefits:
Heartleaf Extract: Calms irritation and reduces redness during cleansing
Quercetinol: Provides antioxidant protection and supports skin barrier health
Low pH Formula: Maintains skin’s natural balance while cleansing gently
Creamy Non-Drying Lather: Effortlessly removes dirt, oil, and makeup without stripping the skin
Barrier-Friendly: Strengthens and soothes sensitive, acne-prone, or reactive skin
Ideal For:
All skin types, especially sensitive, acne-prone, or irritated skin in need of a gentle yet thorough cleanse.
Shipping Policy – Luut
Kia ora, and thanks for shopping with Luut! We want to make sure your order gets to you quickly and safely. Here’s everything you need to know about our shipping process.
Processing Times
Orders are processed within 1–2 business days. You’ll receive a confirmation email with tracking details once your order has been dispatched. Please note: orders placed on weekends or public holidays will be processed the next business day.
Shipping
Within New Zealand Standard delivery time is 1–3 business days after dispatch. Rural addresses may take an extra 2–3 days. We ship using trusted courier partners and all parcels include tracking.
Shipping Costs
Standard shipping: Flat rate starts at $7 NZD. Rural delivery may incur an extra fee.
International Shipping
Currently, Luut ships within New Zealand only.
Order Issues
If your parcel hasn’t arrived within the expected timeframe, please contact us at info@luut.co.nz with your order number. We are not responsible for delays caused by courier services, but we’ll do our best to help track and resolve issues.
Incorrect Address
Please double-check your shipping details at checkout. Luut cannot be held responsible for parcels sent to an incorrect address provided by the customer.
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